Support Team


Trina Higgins,

Director of Operations

Following family tradition, Trina joined Higgins & Rutledge in 1989 while attending Boise State University. In the 20+ years since initially joining the firm, Trina has served in a variety of positions, refining her industry knowledge and acquiring a deep understanding of agency operations. During her tenure with Higgins & Rutledge, Trina earned licensure for Property & Casualty and Life &Health insurance and has served as Commercial Lines Account Executive, Personal Lines Account Executive, and as agency Marketing Director. Reflecting her deep, long-term commitment to an agency with a proud tradition and a clear vision of the future, Trina was appointed Agency Director of Operations in 2011.

Ann Cochrane,


Connie Thompson,


Jakel Strickler,

Administrative Assistant

Precilla Mattox,

Administrative Assistant

Account Executives


Andrea Hartley         Rebecca Ruhter  
Cynthia Jesser           Bradie Fillmore   
Heidi Sells                   Patricia Weber  
Kearsten McCall        Rachel Matt
Cheryl Green              Wendy Hawley    

Surety Bonds

Staci Jayo